17We are dedicated to providing professional, personalized care and are available to offer our assistance and help answer any questions you may have. You can reach us during regular office hours to speak with a member of our team or to schedule an appointment:

Monday – Thursday 8:00am – 5:00pm; Friday – By appointment

Our office is closed daily from 12:00pm to 1:30pm

Our office commonly receives questions about appointment scheduling, duration and the frequency of appointments necessary to achieve optimal results. Because initial banding appointments require more time, we usually schedule them in the morning. This is more comfortable for the patient.

We realize that most parents do not want their children to miss school for visits. While we attempt to accommodate each patient’s needs, to be fair to all patients in treatment, we alternately schedule early and late appointments. For your convenience late afternoon appointments are available. Bonding and banding appointments, as well as emergencies are usually scheduled in the morning or early afternoon.

We appreciate your cooperation. We will make every effort to meet your needs, while providing quality orthodontic care.

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.

In our office, your safety is our top concern. Before and after every appointment, all treatment surfaces are cleaned and disinfected. Each member of our staff uses new disposable masks and gloves for each patient. Instruments and handpieces are brought to our dedicated sterilization area, where they are rinsed thoroughly and heat-sterilized at temperatures of 400-425 degrees. Our sterilization equipment is monitored and inspected regularly for maximum protection. Our staff members are continually retrained in proper patient protection procedures and have been vaccinated against the Hepatitis-B virus.